This Privacy Policy describes how we handle personal information when you visit our website, communicate with us, or engage our services. By accessing or using our website or services, you agree to this Policy.
Key Definitions
Personal Information: Any information that identifies, relates to, or could reasonably be linked to an individual (e.g., name, email, phone, IP address, project details).
Processing: Any operation performed on personal information (collection, use, storage, sharing, deletion).
Controller/Processor: Roles under certain laws (e.g., GDPR) describing entities that determine purposes/means of processing or process on another’s behalf.
Project Data: Requirements, drawings/files you share, site details, preferences.
Communication Content: Messages sent via forms, email, phone, WhatsApp, or social media.
3.2 Information Collected Automatically
Technical Data: IP address, device identifiers, browser type/version, operating system, language, referring/exit pages, timestamps, and general location (derived from IP).
Usage Data: Pages viewed, time on page, clicks, scrolls, and interactions.
Cookies/SDK Data: As described in the Cookies section.
3.3 Sensitive Personal Data
We do not intend to collect sensitive personal data (e.g., financial account numbers, health information, biometrics). Do not submit such information unless specifically requested for a lawful purpose and secured via written agreement.
Note: We do not intentionally collect payment card data via the website.
4. How We Collect Information
Directly from You when you submit forms, email or call us, or engage our services.
Automatically through cookies and similar technologies when you browse our website.
From Third Parties (e.g., referral partners, publicly available sources) where permitted by law.
5. How We Use Information (Purposes & Legal Bases)
5.1 Purposes
Provide, price, plan, and deliver our services; prepare proposals and contracts.
Respond to enquiries, schedule meetings, and provide customer support.
Operate, maintain, secure, and improve our website and services.
Analyze site performance and user experience (aggregated/anonymous metrics where possible).
Send service-related communications; send marketing with consent where required (you may opt out at any time).
Comply with legal/regulatory obligations, enforce agreements, prevent fraud, and protect rights and safety.
5.2 Legal Bases (where applicable)
Consent (e.g., marketing cookies, newsletters where required).
Contract (to take steps at your request before entering a contract, or to perform a contract).
Legitimate Interests (to operate and improve services, secure our systems, prevent misuse; balanced against your rights).
Legal Obligation (tax, accounting, and compliance requirements).
5.3 Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.
6. Cookies & Similar Technologies
We use cookies and similar technologies to enable core functionality, understand usage, and improve our services.
6.1 Types of Cookies
Strictly Necessary: Required for the website to function (e.g., security, load balancing).
Analytics: Help us understand traffic and usage patterns (e.g., page views, time on site).
Advertising: Only if enabled; to deliver or measure ads. (Currently not used.)
6.2 Managing Cookies
You can control cookies via your browser settings. If you disable certain cookies, parts of the site may not work properly.
If you deploy analytics (e.g., Google Analytics), update this section to name the provider and link to its opt-out documentation.
7. Sharing & Disclosures
Service Providers/Processors: Hosting, cloud storage, email, analytics, IT/security, and professional advisors—bound by contractual confidentiality and data-protection obligations.
Business Transfers: In the event of a merger, acquisition, or reorganization, data may be transferred as part of the transaction with appropriate safeguards.
Legal/Compliance: To comply with law, governmental requests, or to protect rights, safety, and property.
No Sale or Share for Cross-Context Behavioral Advertising: We do not sell personal information or share it for cross-context behavioral advertising. If this changes, we will update this Policy and provide required opt-outs.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, accounting, or reporting requirements. Retention periods vary based on the nature of the data and our legal obligations. When no longer needed, we will delete or anonymize the data.
9. Data Security
We implement technical and organizational measures designed to protect personal information, including HTTPS in transit, access controls, principle of least privilege, and safeguards against unauthorized access and disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If we become aware of a data incident that presents a high risk to your rights, we will notify you and/or relevant authorities as required by law.
10. International Data Transfers
Your information may be processed and stored in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect personal information transferred across borders.
11. Your Rights & Choices
Depending on your location and applicable law, you may have rights to:
Access your personal information and obtain a copy.
Correct/Update inaccurate or incomplete information.
Delete/Erase personal information, subject to legal exceptions.
Object to or restrict certain processing.
Withdraw Consent where processing is based on consent.
Portability (receive data in a machine-readable format where applicable).
How to Exercise: Email us at bmvpc44@yahoo.in with “Privacy Request” in the subject. We may need to verify your identity before acting on a request.
12. Do Not Track
Some browsers offer a “Do Not Track” (DNT) setting. Because no uniform DNT standard is adopted, we do not currently respond to DNT signals.
13. Third-Party Sites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Review their privacy policies before providing personal information.
14. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps to delete it.
15. Jurisdiction-Specific Disclosures
15.1 India (Digital Personal Data Protection Act, 2023)
Data Principal Rights: Access, correction, erasure, grievance redressal, and nomination (appointing a nominee to exercise rights in certain circumstances).
Consent: Where required, we obtain consent for specified purposes and enable withdrawal of consent.
Grievance Redressal: See Contact for details on filing a grievance.
15.2 EU/UK (GDPR/UK GDPR)
Controller: BMV Planning Center for website interactions and service delivery.
Legal Bases: As listed in Section 5.2 (Consent, Contract, Legitimate Interests, Legal Obligation).
Transfers: We use appropriate safeguards (e.g., SCCs) for data transfers outside the EEA/UK.
Supervisory Authority: You may lodge a complaint with your local data protection authority.
15.3 California (CCPA/CPRA)
Consumer Rights: Know, access, delete, correct, and limit use of sensitive personal information; non-discrimination for exercising rights.
No Sale/Share: We do not sell or share your personal information as defined by the CPRA.
Authorized Agent: You may designate an authorized agent to make requests on your behalf, subject to verification.
16. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last Updated” date. Material changes may be communicated by additional notice (e.g., banner or email) where required.
17. Contact
If you have questions, requests, or complaints regarding this Policy or our data practices, please contact us: